Shipping Policy

At Vedchakra, based in the historic city of Lucknow, we value your journey toward holistic wellness with our products. We dispatch all our orders within 24-48 hours in normal business days. We estimate our orders to reach in minimum 1 day and maximum 15 days, depending on the location of the customer address. 

If our offerings do not meet your expectations, please communicate your concerns within 2 days of delivery.

Email us at using "Returns and Replacement" as the subject line, and we will address your queries promptly.

For incorrect items received, notify us at or call us at 9820164379 within 2 days from the delivery date. Our Customer Delight Team will resolve the issue swiftly.

If you receive a damaged item, email us your order ID and a photo of the damaged product at or call us at 9820164379 no later than 2 days post-delivery. Our Customer Delight Team promises a quick resolution.

If an item doesn't meet your satisfaction because it isn't to your taste, we're here to help. Contact us at or call 9820164379, and expect a resolution within 24 hours.

To cancel an order, please do so within 3 hours of purchase to ensure a seamless process.

The shipping rates presented at checkout are definitive.

Note: Orders are dispatched within 24 hours of placement.

Products eligible for return or refund include:

  • Incorrect products delivered
  • Expired products delivered
  • Damaged products delivered, including physical damage/tampered products or packaging
  • Incomplete orders (missing products)

Please allow 48-72 hours for us to process your refund through the same payment method originally used.

We will not process returns/refunds for:

  • Opened/used/altered products
  • Products without original packaging
  • Requests made beyond 7 days of delivery
  • Damaged/missing product issues reported after 2 days of delivery
  • Any orders placed with offers, valid across all products on the website, are not eligible for cancellations, returns, or refunds

Vedchakra reserves the right to cancel and refund an order under unforeseen circumstances. Your well-being is our priority, and we are dedicated to ensuring a transparent and trustworthy experience with us.