Contact Policy

Vedchakra values transparency and customer satisfaction. This contact policy outlines how customers can communicate with us and receive support, including response times, contact methods, and data privacy measures.

Contact Channels:



Customer Support

  • Email:
  • Response Time: Within 24 hours, Monday to Friday.
Phone Support:
  • Contact Number: +91-9820164379
  • Operating Hours: 10 AM to 7 PM (IST), Monday to Friday.
WhatsApp Chat:
  • Available on our website.
  • Hours: 10 AM to 7 PM (IST), Monday to Friday.


Contact Form: Available on the 'Contact Us' page of our website.

Support Process:

  • Initial Response:
    • A customer service representative will acknowledge receipt of your query and provide a case number.
  • Follow-Up:
    • Further details or a resolution will be provided within the outlined response times.
  • Escalation:
    • If the issue remains unresolved, it will be escalated to a senior representative or a dedicated product team.

Data Privacy: 

Vedchakra is committed to protecting your personal information. All customer inquiries are handled in compliance with our Privacy Policy, which can be found on our website.
  • Contact details will only be used for communication and will not be shared with third parties without explicit consent.
  • We value your feedback to improve our services. If you have suggestions or complaints, reach out via any contact channel, and we will address them promptly.


  • This contact policy may be updated occasionally to improve customer support services. Check back regularly to stay informed of any changes.